Thank you for shopping at Sprucewood Shores!

If you are not entirely satisfied with your purchase, we are here to help.


You have 90 calendar days to return any item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. If you have a complaint about the quality of the product after opening, please contact the order desk for further resolution. 


Once we receive your item back, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a week, depending on your card issuer's policies.


You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.